Vinod Computers: IT Service Catalog & Lead Generation
Modern digital infrastructure connecting enterprise clients and consumers with rapid computer hardware repair and AMC services.
1. The Operational Challenge
Vinod Computers provides hardware maintenance, chip-level laptop repairs, and Annual Maintenance Contracts (AMC) for corporate offices and educational institutions across Chennai. Inquiries were previously handled via unrecorded phone calls and scattered WhatsApp messages, leading to unfulfilled service calls and lack of tracking.
2. The Solution
RexonSoftTech engineered a clean, search-optimized web portal featuring categorized hardware repair services, structured AMC inquiry request forms, and automated routing of repair inquiries directly to service coordinators.
3. What We Built
- Structured hardware diagnostic request forms with device model and symptom capture.
- Dedicated AMC package tiers tailored for small businesses and commercial offices.
- Direct one-click WhatsApp inquiry integration for rapid customer service response.
4. Technology Stack
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